Western Reserve Animal Clinic

Western Reserve Animal Clinic
Western Reserve Animal Clinic 1199 State Route 7 N Pierpont, OH 44082
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Consumer Feedback

(53 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
by Anonymous xxx.xxx.119.133
November 25, 2013
This facility and staff couldn't be more caring and professional.
I reccommend to anyone needing veterinarian services.
by Julie xxx.xxx.77.31
October 29, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.67.200
October 25, 2013
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this provider's staff friendly?
Friendly Enough
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.86.57
October 07, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Brenda Mullins xxx.xxx.103.103
October 05, 2013
Were the kennels and holding areas clean?
Kind of, they could have been cleaner
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider remember you by name?
No, and they don't make an effort to even try
Did the veterinarian allow you to stay with your pet at all times?
No, I was shocked that they wouldn't let me
Does this provider welcome questions?
No, They dismissed my questions as unimportant
by Anonymous xxx.xxx.60.55
August 28, 2013
I've been going to this Vet practice for many years. They're not my first choice, but the vet I like best is older and has limited hours. They charge a lot and like to do lots of tests. They don't seem to be able to diagnose problems using experience and common sense. Some of their staff is unprofessional at times. When my dog was diagnosed with bladder cancer, I asked if they could shave the dog's hair so I could keep her clean easier. Their reply was they didn't have time and just go to a groomer. That showed me that they really didn't care about me or my dog.
by dogcompany6 xxx.xxx.86.219
August 24, 2013
Western Reserve staff are concerned,caring,and professional. They have always answered my questions and provided good care to my dogs. I have never had to wait long at the office. Their prices are reasonable. Initially my dogs saw Dr. Hall but recently they have been scheduled with Dr. Baird without an explanation which has caused some frustration initially, but we have adjusted. I would definitely recommend their service.
by Alice xxx.xxx.112.186
August 11, 2013
This facility has been our veterinary choice for 11 years.They make sure every question we have is answered, and are always available if we have any other concerns. It is nice to arrive and see fully qualified staff members; we've gone to places that were understaffed and unprofessional.This facility has a great staff, and we'll definitely keep going back; we know from experience our pets are in great hands! The office is well organized and clean; it is apparent they take the time to ensure it is presentable and comfortable for patrons and their pets.
by Schatz Family xxx.xxx.102.73
July 14, 2013
what happened to RHONDA ?
by concerned xxx.xxx.57.4
June 28, 2013
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