Were the kennels and holding areas clean?
Kind of, they could have been cleaner
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider remember you by name?
No, and they don't make an effort to even try
Did the veterinarian allow you to stay with your pet at all times?
No, I was shocked that they wouldn't let me
Does this provider welcome questions?
No, They dismissed my questions as unimportant