I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. This provider has helpful information available online, but its hard to find. I wish they had more of an online presence. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know.