Castleton Way Veterinary Hospital

Castleton Way Veterinary Hospital
Castleton Way Veterinary Hospital Delaware, OH 43015
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.57.193
July 03, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.8.24
December 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.183.17
September 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.148.250
August 17, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.52.217
July 19, 2012
I'm sure it's no surprise that my pet hates going to the vet, but what a relief to find an animal hospital that is so dedicated to making your pets experience as pleasant as possible. They never separate you from your pet and I was able to stay within "save me" range the whole time. No taking pets behind closed doors like other places I've been too. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They had some of the best pricing I have ever seen. It even seemed to be a little under what other veterinarians in the area charge, so needless to say I was pleasantly surprised.
by Anonymous
February 15, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Anonymous
December 15, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 15, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
November 08, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
September 21, 2011
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