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Stoney Pointe Veterinary Hospital

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Stoney Pointe Veterinary Hospital
Stoney Pointe Veterinary Hospital
(5 Reviews)
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Rochester, NY 14624
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Would you recommend this animal hospital to others?
Yes
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Was this veterinarian friendly?
Extremely Friendly
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous xxx.xxx.213.10
March 13, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.71.16
June 27, 2013
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was your pet anxious to leave this veterinarian's office?
Sort of, my pet seemed more anxious here than other places we've been
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous xxx.xxx.204.62
June 03, 2013
Was your pet anxious to leave this veterinarian's office?
Sort of, my pet seemed more anxious here than other places we've been
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.191.37
April 18, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the examining rooms clean and free of odor?
Yes
Did this provider listen to your input and concerns?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
February 24, 2011
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Map and Directions
Rochester, NY 14624