Rhinebeck Equine Llp

Rhinebeck Equine Llp
Rhinebeck Equine Llp Rhinebeck, NY 12572
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Consumer Feedback

(3 Reviews)
i agree with ANONYMOUS from nov 2013. certain secretaries for the doctors should take a few lessons in customer service. the doctors should know how their secretaries judge and make a client feel inferior and embarased. it should not matter if you have a 100000 horse or one rescued from a dirty disgusting auction.
by ANONYMOUS #2 xxx.xxx.3.73
April 29, 2015
I had to wait a few weeks to get an appointment but I eventually got in. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Every time I come here I feel so unwelcome as soon as I enter the door. They can never seem to remember my name when I first arrive and always forget it throughout my appointment.
by Anonymous xxx.xxx.13.208
November 12, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
July 29, 2011
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