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New Berlin Veterinary Hospital

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New Berlin Veterinary Hospital
New Berlin Veterinary Hospital
(3 Reviews)
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New Berlin, NY 13411
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Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
4.5 star average for Recommended
Gone down hill. You miss an appointment, you are charged for that appointment even if you cancel it weeks ahead of time. You schedule a shot for your cat and your house burns down, Jessica charges you for the shot and appointment. And then when you reschedule, she charges you again for the same thing. She says she can do what she wants to do and people just have to suck it up. The vet's are good if they are allowed to work. Who can afford a yearly for a cat that now runs several hundred dollars? Or worse yet, you pay in cash and they can't find where they put your payment. You have to pay again in full or you don't get your cat back. No way we are going there again
by John S xxx.xxx.201.13
February 26, 2015
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Would you recommend this animal hospital to others?
I Already Have
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
February 10, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this veterinarian answer all of your questions?
Some were answered
Did this provider rush your appointment?
No
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous
July 28, 2011
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Map and Directions
New Berlin, NY 13411