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Harlem Valley Animal Clinic

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Harlem Valley Animal Clinic

Dover Plains, NY

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Harlem Valley Animal Clinic
Harlem Valley Animal Clinic
(10 Reviews)
> Get Phone Number & Directions
3017 Route 22 Dover Plains, NY 12522
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Don't go here if you love your pet! Dr Sebetic and his staff have no compassion and doesn't genuinely care about your pet, just the bill your visit will generate. He ALWAYS goes to the worst possible case instead of ruling at the simple causes so you are willing to spend whatever it takes to save your pet. Our miniature dachshund developed an eye infection that resembled conjunctivitis. We took him to Harlem Valley Animal Clinic on 12/27/22. Dr Sebetic told us that he thought he had a tumor behind his eye. We told him we thought that he had infected teeth. Dr Sebetic focused on a tumor and advised of the cost to do a biopsy. He prescribed 2 weeks of antibiotic tablets that didn't help at all. We brought him to the HV Animal Clinic two times in two weeks. I spoke to Dr Sebetic four times. This careless veterinarian was not treating him as an emergency patient. He said we were overreacting. We took him to another veterinary hospital 1/12/23. They treated him aggressively with an antibiotic shot. It was too late. The abscess broke that night,1/12/23 at 11pm, and caused him to have a stroke. We had an hour drive to an emergency vet in Brewster. Our dog went through so much. It was such a traumatic end of life. He deserved better. He passed away from what was, most likely, curable. Dr Sebetic basically went off his own diagnosis not a medical one, and didn't treat our 14 year dog for what was wrong. It cost our dog's life. I wouldn't bring a gold fish to this veterinarian.
*Courtney is heartless. After knowing my dog passed away 3 days ago under their care, she only had nasty comments to say. Her customer service skills are that of a grave digger.
by Kim Watt xxx.xxx.221.190
January 16, 2023
Would you recommend this provider to others?
No
by Anonymous xxx.xxx.131.65
August 05, 2014
by Anonymous xxx.xxx.106.41
October 11, 2013
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.188.16
July 07, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider prominently display their diplomas or business license?
Yes
Did you experience unnecessary pain during your visit?
No
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.162.209
May 22, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by JohnK xxx.xxx.208.183
January 08, 2013
Did this veterinarian seem overwhelmed with too many pets?
Yes, they couldn't seem to keep up with the work load
by Anonymous
December 06, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Anonymous
November 17, 2011
Was this provider's staff friendly?
Yes
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
by Anonymous
October 14, 2011
Did you feel that this veterinarian's pricing was fair?
No, It seemed a little overpriced
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Anonymous
August 21, 2011
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Map and Directions
3017 Route 22, Dover Plains, NY 12522