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Heritage Veterinary Clinic

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Heritage Veterinary Clinic
Heritage Veterinary Clinic
(12 Reviews)
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Cooperstown, NY 13326
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
This vet facility is wonderful. I switched from Community Vet. It is an entirely different experience. The staff and vets are caring, take time to get to know your animal, and make you feel like you are part of their family. I am so glad I switched.
by Sundance xxx.xxx.193.167
September 10, 2021
Dealt with years ago under different ownership. Recently had two visits: Unhappy...dog was provided unneeded vaccination ($50) as file was not thoroughly reviewed; cat was there for shaving of major hair mats; I requested anesthesia; quoted $150 for visit....clinic threw away Seresto collar (I contacted them to find out where it was, told they decided not effective though no fleas and I could purchase another), cut whiskers (which according to other vets/ internet should NEVER be done) and charged $230. Want to be taken advantage of... go here
by J Cole xxx.xxx.182.107
March 15, 2021
Best veterinarian that I have ever been to. Every one is nice. Thank you so much for all that you do.
by Lisa xxx.xxx.241.63
May 27, 2016
Recently i had a cat with kidney failure and dr fassett is the only reason he is alive. He was very blunt about the possibility of death but still tried. Ended up succeeding in saving him nd has worked w me on a payment plan whereas other vets in the area recommended euthenization or wanted thousands of dollars up front. I wont go anywhere else. This office has love and integrity.
by Jane xxx.xxx.7.7
July 19, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
Yes
Do you think that the provider's staff are well trained?
Yes
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
They asked a few questions to get to know me better, but they drew their conclusion too quickly if you ask me.
Does the provider's staff try to be helpful?
Mostly
by Anonymous xxx.xxx.68.92
November 19, 2014
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider remember you and your circumstances at every appointment?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Average
by WalksWitMutts xxx.xxx.56.88
January 11, 2014
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.195.51
November 06, 2013
The correct diagnosis is essential, and these people are very knowledgeable and careful. They are compassionate and attentive and always follow up on their treatment plans and prescriptions. They are not "sales-oriented," but are service-oriented. This is an animal care clinic with a difference.
by Anonymous xxx.xxx.243.83
May 17, 2013
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.5.154
May 10, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.152.126
August 03, 2012
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Cooperstown, NY 13326