College Garden Animal Hospital

College Garden Animal Hospital
College Garden Animal Hospital 502 East College Boulevard Roswell, NM 88201
Add a Review

Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I was traveling through Roswell with my dog, Penny Lane, who had been in congestive heart failure three weeks prior. The emergency room vet who saw her at home warned me that her heart condition had deteriorated.

Penny had such a bad spell 30 minutes outside of Roswell, that I knew I could not make her go through that multiple times if the congestive heart failure was already back. It was 4pm on Friday afternoon, when I called College Garden Animal Hospital (recommended by another vet, YELP reviews and two Roswell friends) to ask if she could be seen and put down if necessary. I was told I could come in immediately. The conscientious young woman who answered my call, took the information for the intake forms over the phone. When I walked in, everything was ready. I received a much needed hug and was waiting in a treatment room within five minutes. The wait was short. Dr. Taylor Green examined Penny, who was NOT in congestive heart failure. He gave a concise explanation of what was happening. He said new studies show that with the addition of another medication, the heart condition should be manageable for some time. He was just as warm and compassionate as the staff at the front desk. It was wonderful to receive a joyful hug from the young woman who gave me the first one, when I walked out of the room WITH my Penny Lane. College Garden Animal Hospital creates a remarkably loving, extremely professional atmosphere! I highly recommend them to anyone needing pet care in Roswell or the surrounding area.
by tlc xxx.xxx.37.112
August 05, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.178.36
June 13, 2013
Was this provider's office too loud?
No, it wasn't too loud
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Lisa Teal xxx.xxx.144.248
November 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.246.34
August 30, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
October 03, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
August 22, 2011
Add a Review