The Highlands Veterinary Hospital

The Highlands Veterinary Hospital
The Highlands Veterinary Hospital Sparta, NJ 07871
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Great staff, very helpful. Take great care in providing health services to the animals. I started going to them with my Dog years ago. and now they care for my cats. Wouldn't go anywhere else.
by Samjen2703 xxx.xxx.110.157
March 12, 2019
The Highlands just celebrated 20 years in business in Sparta. I've been a client since the beginning & won't go anywhere else. These people really care! And not about just money, either. The owner, Dr. Carol Ose-Diehl, is an EXCELLENT diagnostician & surgeon. The other doctors are also caring & concerned professionals. The staff is wonderful. They have a lab on premises for most common bloodwork, urine & poop examination, which cuts down on waiting for results from an outside lab. You may occasionally have to wait a little bit at your appointment, but just remember that the time & attention that they give to clients sometimes makes appointments last longer than anticipated or scheduled. But you, too, will get the same time & attention when your turn comes. I've recommended this hospital to many friends & neighbors, who tell me they are very pleased. I've even checked fees at other vets in the area on behalf of the people I recommend to them, and The Highlands comes out on top when it comes to fair & reasonable prices. I've used three other vets in the area before finding The Highlands, and this hospital is by far the best. I highly recommend them.
by Jan S. xxx.xxx.109.230
June 15, 2015
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.137.172
March 26, 2014
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider's staff friendly?
Yes, they went above and beyond
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
by Anonymous xxx.xxx.186.4
January 06, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.119.73
July 14, 2012
We brought our dog in suspecting that he had Lyme disease. He was whining and in a lot of pain. It was upsetting seeing him in that state. It was our first time at Highlands when we brought him there. The front desk workers were very nice. We saw Dr. Hamlin and he was great. He was attentive, asked a lot of questions and answered all of ours. He took his time and he was very sweet and understanding. He recommended the proper treatment and called us that night with results. He also followed up with a phone call the next day.We also inquired about a teeth cleaning for Max because of his breath. Dr. Hamlin said he didn't need it and he recommended a powder that works great. Their hours are amazing. Most nights they are there until eight o clock. Now we bring both our dogs.

They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all.
by Lacey xxx.xxx.244.157
July 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by LKD xxx.xxx.102.144
June 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.243.14
May 18, 2012
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. It's so refreshing to find a vet that isn't always overwhelmed by too many pets. They are able to spend as much time with you as you need and are never rushed off to see another pet. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. The kennels and holding area for pets were so clean and spotless, I would recommend them for sure if you need to leave your pet for a few days.
by Anonymous
January 29, 2012
My pet is always so well taken care of and gets so much love and attention from all of the staff. Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Anonymous
January 09, 2012
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