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Clock Tower Animal Clinic

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Clock Tower Animal Clinic
Clock Tower Animal Clinic
(42 Reviews)
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Lincoln, NE 68501
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Didn't see a doctor, staff all seemed hurried and trying to get it done and us out of there as soon as possible. One thing I hated about this vet is that the chairs say NO PETS ON FURNITURE (hello, this is a vet's office!) Put off by this as my dog is the nervous type who likes to sit by me on a chair for comfort. Never seen this in vet's office before. I was given a polite greeting when I walked in. They didn't display their qualifications. It made me nervous.
by Sandy xxx.xxx.229.65
December 04, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did they follow up with you after your appointment?
Yes.
by Woujer xxx.xxx.2.200
November 07, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Would you recommend this animal hospital to others?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by kix's Mom xxx.xxx.21.141
November 01, 2012
I have gone to this clinic since my mother and I moved here in 1991 and haven't ever thought of going anywhere else. They are priced well and very efficient in their work, which is exactly what I look for in a vet. They may not be the most affectionate vets with either you or your pet, but I don't necessarily want a "friend" when my animal is sick or in need, I want someone who gets the job done, no muss, no fuss. I recommend Clock Tower to any and all of my friends who ask about veterinary care in Lincoln and have never received a bad review from them either.
by Heather xxx.xxx.43.200
July 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.178.176
June 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Speidell Family xxx.xxx.95.159
April 03, 2012
They are always very busy because they are honest, affordable and caring. They are always matter of fact and will not sell products and services you do not need. I have taken 9 pets to them over the course of the last 27 years and have never been upset with them.
by animal lover xxx.xxx.99.233
March 26, 2012
The vets and staff here were so nice and helpful; I have already told my loved ones that they should start coming here. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. Thanks to their exceptional level of care that they always offer here my pets have enjoyed healthy and long lives. My pets have never been misdiagnosed and I strongly recommend them to anyone who loves their pets. If you are looking for a veterinarian that goes above and beyond, look no further. They offer after-hour services for any emergency and will not hesitate meeting patients at the clinic rather than making them go to an emergency center where they know nobody. It is so reassuring to know that if I need them, they will be there for me. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by Anonymous
February 29, 2012
Was the waiting area spacious?
No, multiple people had to stand
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
February 09, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you feel safe in this provider's care?
Yes
Were the examining rooms clean and free of odor?
Yes
by Anonymous
January 19, 2012
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Lincoln, NE 68501