They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. The staff at Needham in Wilmington have been helpful and Dr. Ford is the one who I choose as well as the two friends whom I live with. Hands down-we continue at this hospital!!