Tar River Veterinary Hospital

Tar River Veterinary Hospital
Tar River Veterinary Hospital Franklinton, NC 27525
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.81.254
October 03, 2014
I just had my dog Ringo neutered and all went well. He had been seen once before by Tar River and was on medicine. I brought the med's in so they could give them to him in the morning the next day (two different doses same med's because of his size) and when I picked him up on Friday they accidentally gave me only one of the doses back. I didn't notice right away but when I did I couldn't get ahold of anyone that night. I left a message and called back the next morning. They immediately replaced the doses that were missing even though they couldn't find them anywhere on Saturday and on Monday the doctor called saying they had found the missing doses and asked how Ringo was doing. They were very caring and even though the office is not top notch looking I would say their practice IS!
by Kim Luber xxx.xxx.188.27
September 24, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.6.211
June 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by J. R. Hyatt xxx.xxx.40.220
April 02, 2012
They did not have tools/items in the room for easy access. Every time they needed something, they left the room to go find it. After my pet had an allergic reaction, I could not reach them. They were closed and did not have an emergency number to call for the vet there. The answering machine advises you to see a different vet in an emergency, which is not even near. It would have been nice to ask the vet questions over the phone at least during the emergency. When the vet office opened the next day and I called them, they did not even want to bring her in to look at her. They just said for me to keep an eye on her.
by Anonymous
January 06, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office too loud?
No, it wasn't too loud
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
December 31, 2011
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
July 29, 2011
Did this veterinarian answer all of your questions?
Yes
by Anonymous
July 08, 2011
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
June 01, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the examining rooms clean and free of odor?
Yes
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
May 17, 2011
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