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The Pet Hospital

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The Pet Hospital
The Pet Hospital
(17 Reviews)
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Bessemer City, NC 28016
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.117.14
July 09, 2012
Did this provider prominently display their diplomas or business license?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
March 04, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider promptly return your phone calls?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
January 10, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Was this veterinarian friendly?
Extremely Friendly
by Anonymous
December 15, 2011
VERY BAD EXPERIENCE!!!! RUDE and INCOMPETENT!!! Every time I've called and left a message, I've never heard back. It's extremely annoying. I will never take my animals here again, nor will I recommend this hospital to anyone. I don't want anyone else to experience what I went through. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there.
by Anonymous
December 08, 2011
Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount.
by Anonymous
November 29, 2011
They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Whenever I have to go out of town I always use this animal hospitals boarding facility. My pet is always so well taken care of and gets so much love and attention from all of the staff.
by Anonymous
November 18, 2011
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Bessemer City, NC 28016