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Kenneth Jeanes, DVM

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Kenneth Jeanes, DVM
Northtown Animal Clinic
(12 Reviews)
> Get Phone Number & Directions
38 Northtown Drive Jackson, MS 39211
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I had made an appointment to get my German Shepherd a medicated bath with the actual Vet. He told me they needed to keep him for several hours after his bath in case he had a reaction. I was told to bring him in at 730 sharp so they had time to bathe him and wait the allotted time. I was to pick him up at noon, when they closed.
Nobody showed up until 8. When i returned at noon the Vet displayed confusion as to why my dog was there. He got more and more agitated, telling me that he had already told me they had to keep him all day. They didn't bathe him. They left him in the kennel all morning, untreated. I got upset with the way his voice kept rising over mine. Finally i enough of being shouted at, and demanded my dog. The Vet banged his hands down on the counter and screamed at me that i was crazy, i was crazy and get the hell out.

The veterinarian did this. Screamed at me. Called me crazy and told me to get the hell out. It was the most unstable reaction I've ever seen in my life. I would NEVER trust such an unhinged person with the life of my dog. EVER. I'm so in shock right now. I can only hope someone reads this before going to see them!!!
by Pam xxx.xxx.239.7
September 14, 2019
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Does this provider treat their staff well?
Extremely well
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.71.2
June 17, 2014
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.5.116
March 25, 2014
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.236.160
May 07, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.9.66
April 22, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.246.81
February 27, 2013
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Were the examining rooms clean and free of odor?
Sort of, I felt like they could be cleaner.
by Anonymous xxx.xxx.147.4
December 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.64.118
July 25, 2012
We have been using this vet through several animals. Their staff is very friendly and professional -- and compassionate to both the animals and people. If you have a higher than room temperature IQ, you will have no trouble finding it. Google maps is spot on.
by btheilman xxx.xxx.137.41
May 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.145.121
April 30, 2012
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Map and Directions
38 Northtown Drive, Jackson, MS 39211