If you rescue an animal and need help with it they act like you shouldn't be asking them if you can't afford it. They act like $200 is nothing to spend on a stray cat. You can get can get animals 'fixed' at other offices for half the price, which I have done, but thought they would help me with a kitten that was stranded in the snow and has intestinal problems...no way...no payments, no price break, no nothing. I have spent a lot of money there but won't spend another dime. I am going to drive to Ozark to Dr Divine from now on.