I love Dr. Gatto, he has been great with all our previous dogs and will continue to go to Best Friends. Compassion is what I observed with the entire staff.
I have heard horror stories of people's pets being misdiagnosed by their veterinarians, but that is not something you have to worry about here. I have never had a bad experience and I have complete faith in their care. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.