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Broadway Animal Hospital

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Broadway Animal Hospital
Broadway Animal Hospital
(12 Reviews)
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925 West Broadway Gardner, MA 01440
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
from day one, services are always good
by tina xxx.xxx.216.255
June 27, 2018
I am glad to say that Dr. Malik is a good Vet that is caring and will not hit you hard with Vet bills. He is fair and HONEST. Sadly, that is getting hard to find in the Vet Industry. I highly recommend Broadway Animal Hospital.
by Linda xxx.xxx.46.171
November 24, 2014
Was this provider's office too cold?
No, it was fine
Did you experience unnecessary pain during your visit?
No
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.178.149
April 04, 2013
Did this veterinarian answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely not! I was a complete wreck waiting by the phone
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by strikeback xxx.xxx.30.231
September 25, 2012
Was your pet well taken care while being boarded here?
Absolutely not! My pet looked terrible and obviously not well taken care of
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
No, they criticized what I have been doing and gave me no additional information on how I could improve
Has this veterinarian ever misdiagnosed your pet?
Yes, my pet almost died because of it
Did this veterinarian fully explain your pet's condition?
Absolutely not. I had no idea what my veterinarian said to me.
by Anonymous xxx.xxx.241.116
September 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.252.51
August 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.73.63
March 30, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
October 06, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this animal hospital use current and safe equipment?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
September 19, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
August 24, 2011
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Map and Directions
925 West Broadway, Gardner, MA 01440