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William Martin, Dr

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William Martin, Dr
East Longmeadow Animal Hospital
(14 Reviews)
> Get Phone Number & Directions
572 North Main Street East Longmeadow, MA 01028
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.119.251
May 12, 2013
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.146.83
April 30, 2013
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
by Debra Ashley xxx.xxx.56.55
December 06, 2012
by Anonymous xxx.xxx.100.5
September 24, 2012
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider remember you by name?
No, and they don't make an effort to even try
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did this veterinarian fully explain your pet's condition?
No, I left frustrated and confused
by Anonymous xxx.xxx.100.5
September 24, 2012
They made sure every single question I had was answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. Dr Martin is very thorough and truly cares for every single animal. The staff is kind and helpful. They even called right before my dog went in for surgery and then immediately after to let me know how it went. Thank you!!!!!
by Michelle xxx.xxx.248.70
September 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.139.215
May 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.212.16
April 30, 2012
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
December 27, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider rush your appointment?
No
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
August 20, 2011
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Map and Directions
572 North Main Street, East Longmeadow, MA 01028