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Northern Ky Animal Clinic
Northern Ky Animal Clinic
(9 Reviews)
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Taylor Mill, KY 41015
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
5 star average for Recommended
Dr. Casson has been our vet since 1998. We adore him. He is the perfect mix of kindness/compassion and knowledge we all seek in a care provider. He spends a great deal of time discussing any concerns and explaining procedures, prognosis etc, He treated my 12 week old pup from the time he came into our lives until we had to say good-bye 16 years later. There were tears in his eyes, too, the day we had to make the final decision. It's a wonderful thing when your dog's doctor loves your dog almost as much as you do.
by RaineyDe xxx.xxx.112.228
May 25, 2017
I am going to refer everyone I know here. I absolutely love this place. Whenever I have to go out of town I always use this animal hospitals boarding facility. My pet is always so well taken care of and gets so much love and attention from all of the staff. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I was extremely satisfied with how smoothly my pet's appointment went and how helpful the vet was. It really went well.
by Cyndi xxx.xxx.141.146
November 08, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.12.21
August 31, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
No, they didn't tell me anything that I could be doing better
by Anonymous xxx.xxx.16.122
June 12, 2013
Was this provider's office too cold?
No, it was fine
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.27.174
April 22, 2013
Was the waiting area spacious?
No, but I can always find a seat
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this animal hospital use current and safe equipment?
Fairly current
by Anonymous
March 03, 2012
Was this provider's office too cold?
No, it was fine
Was this provider's office too loud?
No, it wasn't too loud
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
February 04, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
November 07, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
July 08, 2011
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Taylor Mill, KY 41015