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Steven Moody, Dr.

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Saint Matthews Animal Clinic

Saint Matthews, KY
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Steven Moody, Dr.
Brownsboro Animal Clinic
(7 Reviews)
> Get Phone Number & Directions
4810 Brownsboro Rd. Saint Matthews, KY 40207
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
The Brownsboro animal clinic and Dr. Moody scared my sphyx cat for a routine spay. I brought my cat in for a spay and after the surgery Dr. Moody and his staff put my cat on a heating pad so hot while under anesthesia,it literally burned her skin off on her shoulders and under her arm. When I picked her up they handed her to me in her crate and told me she had a small rub from leaning on the kennel and to put neosporin on it like it was no big deal. I was horrified when I got home and saw the burns. It’s been 2 weeks now and she is scarred horribly. I am totally discussed and thinking of suing Dr. Steven Moody and his clinic.
by Kelly Simpson xxx.xxx.66.179
July 25, 2021
My pup had an emergency and they got us in right away! Dr. Moody was so down to earth and willing to hear me out, but also took the time to explain every detail of my dog's injury to me. When we had a 1 week follow up, my puppy ended up being ok and both the doctor and the front desk celebrated with us! You could tell they were very happy that he didn't need surgery. I will be coming back.
by Jill xxx.xxx.124.15
November 10, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Did this provider answer all of your questions?
Yes
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous xxx.xxx.99.14
May 10, 2014
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.243.182
February 17, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did they follow up with you after your appointment?
Yes.
Were the examining rooms clean and free of odor?
Sort of, I felt like they could be cleaner.
by Anonymous
October 02, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
September 15, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Anonymous
August 25, 2011
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Map and Directions
4810 Brownsboro Rd., Saint Matthews, KY 40207