Franklin County Animal Hospital

Franklin County Animal Hospital
Franklin County Animal Hospital West Frankfort, IL 62896
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
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by Wanda xxx.xxx.230.221
July 26, 2016
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Does this provider maintain a professional appearance?
Absolutely
by Tina xxx.xxx.25.237
June 03, 2014
Did you feel that this veterinarian's pricing was fair?
No, It seemed a little overpriced
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this veterinarian friendly?
Extremely Friendly
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did the veterinarian allow you to stay with your pet at all times?
Yes
by Tina xxx.xxx.25.237
March 27, 2014
Are you going to visit this provider again?
Without a doubt!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Linda Manning xxx.xxx.28.19
October 10, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider answer all of your questions?
Some were answered
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office clean?
It could have used some cleaning
by Anonymous xxx.xxx.117.4
April 03, 2013
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by Anonymous xxx.xxx.114.86
February 14, 2013
Was it easy to make an appointment with this provider?
Yes
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by PK xxx.xxx.172.125
February 08, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.249.174
February 05, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.205.196
December 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.161.251
July 06, 2012
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