Does this provider remember you by name?
Sometimes, but not always
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing