The Territory Veterinary Clinic

The Territory Veterinary Clinic
The Territory Veterinary Clinic Galena, IL 61036
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the examining rooms clean and free of odor?
Yes
by Anonymous xxx.xxx.135.44
June 17, 2013
Was this veterinarian friendly?
Extremely Friendly
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.154.176
April 08, 2013
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met. The office was very easy to locate. I didn't have any trouble finding it at all. If I were in some kind of an emergency I'd go back.
by nueter me xxx.xxx.240.146
August 27, 2012
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you leave the animal hospital feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Does this provider promptly return your phone calls?
Yes
by Anonymous
November 19, 2011
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