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Frankfort Animal Care Center

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Frankfort Animal Care Center
Frankfort Animal Care Center
(5 Reviews)
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218 East Laraway Road Frankfort, IL 60423
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
3.5 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.100.22
May 11, 2013
Was this veterinarian friendly?
Friendly Enough
Did this provider have reasonable prices?
No, it was expensive.
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous xxx.xxx.55.201
January 30, 2013
Did this provider ever postpone your appointment?
Sometimes, a little too often
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was this veterinarian able to perform all basic as well as complicated procedures?
No, I had to take my pets somewhere else
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this veterinarian seem overwhelmed with too many pets?
Yes, they couldn't seem to keep up with the work load
by Bill xxx.xxx.71.52
October 08, 2012
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
April 26, 2011
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
March 14, 2011
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Map and Directions
218 East Laraway Road, Frankfort, IL 60423