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Auburn Veterinary Hospital

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Auburn Veterinary Hospital
Auburn Veterinary Hospital
(11 Reviews)
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Richland Ranch Auburn, IL 62615
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.104.159
May 17, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous xxx.xxx.151.202
January 15, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.104.95
December 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.146.33
April 18, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office easy to locate?
Fairly Easy
Does this provider promptly return your phone calls?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
October 18, 2011
Was this veterinarian friendly?
Extremely Friendly
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 05, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem irritated to be working with you?
No, they were polite
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
September 26, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too loud?
No, it wasn't too loud
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 23, 2011
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
July 08, 2011
One thing I did enjoy was the waiting room chairs. They were comfortable and I didn't mind waiting in them for the appointment. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Anonymous
May 10, 2011
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Map and Directions
Richland Ranch, Auburn, IL 62615