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Metro Cat Hospital Of Des Moines

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Metro Cat Hospital Of Des Moines
Metro Cat Hospital Of Des Moines
(6 Reviews)
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West Des Moines, IA 50266
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Was it easy to make an appointment with this provider?
Yes
Were the restrooms well-stocked at this provider's office?
Yes
by Anonymous xxx.xxx.16.22
April 11, 2014
Did you leave the animal hospital feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this animal hospital use current and safe equipment?
Yes
by Anonymous xxx.xxx.37.78
February 26, 2013
Convenient location for our family. This is the only vet that we've used while we've been living in Des Moines (seven years). I have not done any comparison pricing or anything like that. A few years ago, we did take our dog to the vet school hospital at ISU in Ames. That visit was less expensive but the drive was not convenient. I will stick with Metro Cat Hospital and the dog clinic that's also there.
by Robarooney xxx.xxx.15.4
January 10, 2013
Was the waiting area spacious?
No, but I can always find a seat
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did you feel that this veterinarian's pricing was fair?
Absolutely not. I was shocked and appalled when I paid the bill.
Was this provider's office too loud?
No, it wasn't too loud
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.51.169
November 23, 2012
Please consider my story before using this vet clinic. I had been a customer for ~15 years and when the time came for us to say goodbye to our 15 year old cat, we knew. They watched me cry as I held her kitty paw and say goodbye. They then bad-mouthed us behind our backs. They lied about us not vaccinating, they lied about us not being up to date on vaccines, they lied about what is required by law vs. their clinic, and worst of all, they said we were not good animal parents and judged us. Please, take a moment and read my full story and you will understand why I can not ever, ever set foot in this clinic again. We think the world of our pets and to have them judge us and say we do not, is beyond hurtful.
http://www.ibebloggen.com/it-is-letter-writing-time/
by Anonymous
March 05, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider promptly return your phone calls?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
December 14, 2011
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West Des Moines, IA 50266