Pocahontas Veterinary Clinic

Pocahontas Veterinary Clinic
Pocahontas Veterinary Clinic 218 Front Avenue Pocahontas, IA 50574
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Best Vet in the World
by Melinda Smith xxx.xxx.65.206
May 06, 2020
Ken is a great guy and a good vet
by william philip rhinehart xxx.xxx.201.171
July 26, 2018
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this provider to others?
Yes
Was this veterinarian friendly?
Friendly Enough
Does this provider take that extra step to make you feel special?
Not really
Was the waiting area spacious enough?
Not really
by Anonymous xxx.xxx.155.127
April 13, 2014
Was the waiting area spacious?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.192.78
February 11, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.141.154
November 26, 2012
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Did you leave the office feeling satisfied with your visit?
Completely!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the examining rooms clean and free of odor?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.192.78
November 15, 2012
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment.
by Anonymous
February 15, 2012
Does this provider give unbiased advice?
Yes
Did this provider have reasonable prices?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
by Anonymous
January 07, 2012
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this veterinarian fully explain your pet's condition?
Absolutely not. I had no idea what my veterinarian said to me.
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous
May 06, 2011
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