Kelly Randolph, DVM

Kelly Randolph, DVM
Union Park Animal Hospital 10640 E. Colonial Dr Union Park, FL 32817
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Dr. Kelly and her staff focus is more on pet care and well being than money. Dr. Kelly knows her field and does not mind taking time out to
fully explain what is needed. She treats the pets as what they are family members on four legs. The drive is worth the trip just be patient.


by Veronica xxx.xxx.224.39
September 30, 2014
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this veterinarian friendly?
Extremely Friendly
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
by BR Ponik xxx.xxx.49.114
February 18, 2014
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the kennels and holding areas clean?
Kind of, they could have been cleaner
Did you experience unnecessary pain during your visit?
No
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by paul xxx.xxx.116.80
January 01, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.104.173
September 17, 2013
Is food and water always available for your pet at this veterinarian's office?
They'll get it for you, but you have to ask several times before they actually do it
Did this animal hospital use current and safe equipment?
Yes
by Anonymous xxx.xxx.85.7
May 23, 2013
Was this veterinarian compassionate when your pet was sick?
Absolutely not, I was horrified at how insensitive they were.
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Was this veterinarian able to perform all basic as well as complicated procedures?
No, I had to take my pets somewhere else
Are you going to visit this provider again?
Not if my life depended on it
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous xxx.xxx.13.72
February 28, 2013
Did this provider have reasonable prices?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
October 17, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
August 08, 2011
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