Gold's Gym Of Pocatello

Gold's Gym Of Pocatello
Gold's Gym Of Pocatello 4155 Yellowstone Avenue Chubbuck, ID 83202
Add a Review

Consumer Feedback

(2 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Went into the Pocatello Gold's Gym location as I am a current member and am moving due to a career change. I wanted to get my options to leave, I also brought in someone to take over my contract. Long story short, I had to talk to 5 different people all giving me different and wrong information. All were very unprofessional and rude. I finally got to talk to Cory Price, the manager there, he gave me my options one of them being i pay 100 bucks to cancel, I said great lets get it done. He could tell I was frustrated as it shouldn't be this hard, I brought someone to take over my contract so that they wouldn't lose business as I know how hard that is for business. Cory said "Verizon has screwed me out of 500 bucks so its just how it is". I responded with wow so that's why you guys are being so difficult to work with, guess I shouldn't have worn my badge. This experience taught me more about customer experience than any other, they all exemplified what someone should do to their customers. I do NOT recommend this gym to anyone!
by None xxx.xxx.136.38
March 28, 2016
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have reasonable prices?
They were decent, but not very affordable
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.235.3
November 14, 2011
Add a Review