Jean Eljay, Dr.

Jean Eljay, Dr.
HypnoBiosis, division of Blue Swallow, LLC 1306 Wilmington Pike West Chester, PA 19382
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr. Eljay really changed my life. I was spiraling down in anxiety and stress and he stopped that in the first session. Then we began work on my REAL problem. At the end of the sessions I was free of my emotional connection to food and I had a NEW lifetime skill
by learning to live xxx.xxx.105.124
July 22, 2014
He took my money!

I am not allowed to give 0 stars, or i would

I went to see Dr Eljay for anxiety and depression due to a bad job and a pending bankruptcy. At the end of our first visit, I asked to pay per session. Dr Eljay convinced me to take the "package deal" of 5 sessions for the price of 4, and he'd give me 5 invoices for my insurance company (is that legal). I took the package - as i said - money is tight.

2nd session starts off by me reiterating that i am unhappy in my current job. Here is an excerpt
DR ELJAY: so, quit
ME: I can't . I'm the sole support of a family of 5
DR ELJAY: So, have you wife get a job
ME: She is a housewife. She'd make minimum age. We'd lose our house
DR ELJAY: So? Its just 4 walls
ME: No, it's out home, where we are raising our children
DR ELAY: You're overcomplicating things…

It went on for a few more minutes when he then asked me what I wanted to do. I told him I didn’t want to continue and asked if I could get a refund for the remaining sessions. He said ABSOLUTELY. As I was leaving I asked again “so I’ll get a refund”? to which he replied “ I already said yes!”

That was 18 weeks ago. Excuse: vacation, excuse: my accountant has to send it, excuse: You’ll have it this week, Excuse: you’ll get it soon, Excuse: you’ll get it when you get it, and finally “ I really don’t care if you get it”. Emails unanswered, texts unreturned. When I got him on the phone he told me his tome was valuable even if mine wasn’t. I am now contacting the BBB and taking him to small claims court
by Bob xxx.xxx.5.251
May 05, 2014
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were the waiting room chairs comfortable at this consultant's office?
Extremely comfortable; I could have fallen asleep
Was the waiting area spacious?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this weight loss consultant offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.142.165
April 16, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this weight loss consultant prominently display their diplomas or business license?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
July 17, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
July 15, 2011
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