If I compare them to other weight loss consultants I've seen, I wouldn't say they're the worst, but they're definitely not the best. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. I lost weight at a healthy pace but I was hungry often. When I stopped going I gained all the weight I'd lost back.