Linda Hatch-Lester, CMT

Linda Hatch-Lester, CMT
Tri-Massage Plus 1831 Sylvan SE Grand Rapids, MI 49506
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does the provider's staff maintain a professional appearance?
Definitely yes
Did you feel safe in this provider's care?
Yes
Were the massage therapist's hands too cold?
Not at all! They were the perfect temperature
Does this provider have a good professional reputation within your community?
Definitely
Did this provider show attention to detail?
Absolutely
by Anonymous xxx.xxx.68.117
April 21, 2014
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.25.64
January 11, 2014
Did this massage therapist answer all of your questions?
Every question I had was answered thoroughly
Was your massage therapist overly talkative during your massage?
Not at all. They were very considerate and let me relax
Did the massage therapist play relaxing music during your massage?
Yes, they played relaxing music
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by andrew xxx.xxx.172.254
June 28, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.75.11
September 13, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
February 21, 2012
Was this massage therapist friendly?
Very! The most welcoming office I've visited!
Does this provider offer any coupons, discounts or promotions?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
April 25, 2011
Was your massage therapist knowledgeable and experienced in the different types of massages?
Very! They were experts
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
March 16, 2011
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