Sachin Patel, M.D.

Sachin Patel, M.D.
Northeast Medical Group 275 Varnum Avenue, Suite # 108 Lowell, MA 01854
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
He is very knowledgeable, good human being and very professional doctor.
by john xxx.xxx.238.31
September 28, 2016
Very pleasant experience. office staff is friendly. Doctor is always available, listen. never have to wait for urgent appointments. I don't have to go to ER or urgent care for urgent problem. Good quality care
by Bhupendra xxx.xxx.33.243
June 24, 2016
Saw him for 3 years...some good experiences...some very bad....He does overbook & I can always feel his energy wanting to get onto the next patient. His very first appts. in the AM are not too long a wait. But after that you can wait very much longer up till over an hour.
You can tell him about all your complaints & he does not address all of them because he is in too much of a hurry.
He also takes calls on his cellphone while in the exam room with you making your visit much longer.
His staff is not very good...they put you on hold all the time and most of the time you get disconnected and you have to call back. And they are not good at relaying messages to the Dr. and also are very slow.
I have never been able to talk directly to him & he is not good at calling back.
One more thing I noticed is that he does take calls from some patients while you are in the exam room. I stated this before and I am stating it again because I suspect that they are more important to him.
I am not a racist or prejudice..but I do suspect that he cares more for his Indian patients.....I say this because I can hear these particular patients speaking with him on the cell phone when I am in the exam room with him...That is probably why some patients give him good reviews.
by Ham xxx.xxx.133.1
January 05, 2016
excellent care provided. Interested in the well being of his patients
by Peter Brooks xxx.xxx.36.178
December 10, 2015
this doctor patel is very good doctor and help me to change my life thank every staf member there
by luis rivera xxx.xxx.132.112
February 03, 2015
everytime I've been to dr sachin patel office I had to wait over an hour and then wait another 15 minutes in the exam room. once he finally see's me, he spends the least amount of time with me and always tries to reschedule another appointment. I am unhappy with his services and don't think another appointment is going to help considering he doesn't even see me when I'm there.
by Travis Matthews xxx.xxx.167.149
September 26, 2014
Would you recommend this doctor to others?
No
Was this doctor's staff friendly?
Not Really
Was this doctor friendly?
Not Really
Does this doctor use current and safe equipment?
Fairly current
Was the provider's staff welcoming to you?
Mostly
by Anonymous xxx.xxx.138.33
August 25, 2014
Did you feel like this provider's office was sufficiently staffed?
No
Did you leave the office feeling satisfied with your visit?
No
Did this provider answer all of your questions?
Some were answered
Was this provider friendly?
Absolutely Not!
Would you recommend this internist to others?
Absolutely Not
by Anonymous xxx.xxx.68.147
March 21, 2014
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.128.73
May 21, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by robert xxx.xxx.43.23
February 22, 2013
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