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Cottonwood Mall Dental

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Cottonwood Mall Dental
Cottonwood Mall Dental
(11 Reviews)
> Get Phone Number & Directions
10000 Coors Bypass NW, Suite G-218 Albuquerque, NM 87114
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Dr. Sapp was very rude as was the staff. As a patient, I have never been treated so poorly. Dr. Saap was not only rude but condescending.
by b xxx.xxx.61.134
October 27, 2017
Did you leave the office feeling satisfied with your visit?
Yes
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.27.135
March 27, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.205.223
November 20, 2013
Did you experience unnecessary pain during your visit?
No
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.108.173
August 27, 2013
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They have not cancel their appointments last minute but a "cleaning" has taken 2 hours mostly waiting. I really like Dr. W Sapp, but his staff needs some professional etiquette training. I still would recommend Dr. Sapp to folks.He answered most of my questions, but I could have used more information. He's sometimes able to answer simple questions over the phone. They only make me schedule appointments if necessary, but the billing does get confusing as to actual cost :-\ .
by Anonymous xxx.xxx.168.26
May 15, 2013
So far I have had a horrible experience with this dentist. They give you the incorrect price. You end up having to pay more than what they tell you. I have called on several occasions and they hang up on me and will not pick up when I call back. I will be switching dentists ASAP!
by de xxx.xxx.216.209
February 13, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.224.111
August 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.4.54
February 13, 2012
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous
November 07, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They made the extra effort to make sure every question and concern I had was addressed. They always take that extra step to make me feel special. I always enjoy my appointments here. I am a coward at the dentist and I was put at ease even though it was my first time to go in many years! My teeth feel so much better!
by afraid of dentist
October 13, 2011
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Map and Directions
10000 Coors Bypass NW, Suite G-218, Albuquerque, NM 87114