Alexian Brothers Hospice and Home Health

Alexian Brothers Hospice and Home Health
Alexian Brothers Hospice and Home Health 1515 E. Lake Street, Suite 206 and Suite Hanover, IL 61041
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Anonymous xxx.xxx.133.210
October 14, 2014
Would you recommend this hospice to others?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.183.166
August 19, 2013
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.61.177
July 02, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by lindamarg xxx.xxx.35.250
August 07, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
June 13, 2011
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