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Heartland Home Health and Hospice

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Heartland Home Health and Hospice
Heartland Home Health and Hospice
(5 Reviews)
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63 W. Pioneer Road Fond Du Lac, WI 54935
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
1.5 star average for Recommended
Value
3 star average for Value
Would you recommend this senior care facility to others?
No
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility's staff friendly?
Yes
Did this senior care facility prominently display their credentials or business license?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Somewhat
by Patient Family Member xxx.xxx.255.29
May 22, 2014
The People are nice but they are very disorganized. They did not give good directions or follow through on things they said and most importantly they did not keep their promises to our family. We will NEVER recommend them to anyone we know.
by FDL Customer xxx.xxx.249.83
February 04, 2014
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Vicky xxx.xxx.105.190
January 02, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Vicki xxx.xxx.74.85
May 03, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
March 19, 2011
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Map and Directions
63 W. Pioneer Road, Fond Du Lac, WI 54935