Directory > Providers > Senior Care > Hospice > PA > Reading > Covenant Home Care - Berks County > Reviews

Covenant Home Care - Berks County

Nearby

Hospices

AseraCare Hospice Care, an Amedisys Company

Exton, PA

Amedisys Hospice Care

Lancaster, PA

AseraCare Hospice Care, an Amedisys Company

Allentown, PA

Lehigh Valley Hospice-Lehigh Street

Allentown, PA
Get Featured on Wellness.com > Learn More
Covenant Home Care - Berks County
Covenant Home Care - Berks County
(4 Reviews)
> Get Phone Number & Directions
2615 Perkiomen Avenue Reading, PA 19606
Add a Review

Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
1.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
1 star average for Recommended
Value
1 star average for Value
When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back.
by Dave xxx.xxx.176.147
January 15, 2014
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Dave xxx.xxx.176.147
November 12, 2013
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Did this provider ever postpone your appointment?
Sometimes, a little too often
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
by Anonymous xxx.xxx.26.191
January 14, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
June 06, 2011
Add a Review
Map and Directions
2615 Perkiomen Avenue, Reading, PA 19606