Hope Hospice and Healthcare, Inc

Hope Hospice and Healthcare, Inc
Hope Hospice and Healthcare, Inc 29826 Haun Road #108 Sun City, CA 92586
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
We had care from Hope Hospice for our mom for a couple of months and they were wonderful and caring.
by Francine xxx.xxx.161.195
August 18, 2014
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
by Anonymous xxx.xxx.12.115
April 29, 2014
I called in Hope Hospice when my mother could no longer go to the doctor except in a medical transport van and she was too weak to live in assisted living any longer. I called Hope Hospice after hours one evening to ask them to call me back the next day. By 7:30 am the next morning I got a call from someone from Hope Hospice who arranged to meet me immediately. She was compassionate, listened to my situation, got on the phone and made arrangements for my Mom to live in a lovely private board and care. She helped us move Mom into her new home and by noon that day, Mom was being attended to by one of the hospice nurses, she was settled into her new place and every single concern I had about her care was answered by every person on the Hope Hospice staff. Mom lived her final three months under their loving and supportive care. Hope Hospice was wonderful not only for my Mom, but they were a godsend for our entire family. I don't know how any hospice could have provided more total care for our family during this stressful time. I always recommend Hope Hospice when people ask me who we had care for Mom. This is an outstanding organization.
by Denise Adkins xxx.xxx.1.237
January 22, 2014
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.65.9
January 21, 2014
Unfortunately when you are told that you need Hospice for a loved one it is at a time when you are not able to make good judgment calls. This was the hospice that was referred to me from the nursing home where my mother was. Little did I know it was part of a conglomerate that was all owned by the same people.

When I needed the doctor to come to my house, he complained about the drive and made sure that I put my little dog away as he was afraid of animals!! Never mind I had been taking care of my mother and she was dying... heaven forbid he have a hard time with directions!

They made me think this was "the" hospice for the area. I had no idea there was a choice until after everything was set up I changed to CORNERSTONE hospice. I also hear that HOSPICE OF THE VALLEYS is great. These two are non-profit. CORNERSTONE was great, I only wish I had the for the whole duration. HOPE HOSPICE was just AWFUL and you would not believe the bill that they charge the government when they are through!! APPALLING!!
by Cindy xxx.xxx.48.85
February 02, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.136.135
August 14, 2012
Did this provider prominently display their diplomas or business license?
Yes
Does this provider use current and safe equipment?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 24, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
May 02, 2011
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