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John F. Keever Solace Center

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John F. Keever Solace Center
John F. Keever Solace Center
(25 Reviews)
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P.O. Box 5779 Asheville, NC 28813
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Does this provider return your phone calls?
Yes
Does the provider's staff treat you well?
Yes
Does this provider take that extra step to make you feel special?
Yes
Was this caretaker friendly?
Yes
by Anonymous xxx.xxx.241.4
March 17, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.177.202
January 28, 2014
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.139.61
September 23, 2013
Would you recommend this hospice to others?
I Already Have
by Anonymous xxx.xxx.243.29
September 15, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by KK xxx.xxx.252.53
August 27, 2013
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
Was this provider's office clean?
No, I didn't feel comfortable at all
by Anonymous xxx.xxx.30.52
August 21, 2013
Was the waiting area spacious?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Would you recommend this hospice to others?
I Already Have
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous xxx.xxx.89.55
August 11, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.249.70
August 02, 2013
Would you recommend this hospice to others?
I Already Have
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider use current and safe equipment?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.17.213
July 14, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider use current and safe equipment?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.48.119
July 10, 2013
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Map and Directions
P.O. Box 5779, Asheville, NC 28813