Serenity House

Serenity House
Serenity House 930 Miramonte Drive Santa Barbara, CA 93109
Add a Review

Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
2.5 star average for Recommended
It was difficult, but I did arrange respite care for my husband at Serenity House on Miramonte. I know people who loved Serenity House for they actively dying loved ones. However, I needed respite, and it was sorrowful. My husband was bed bound, but mentally alert, liked to watch the Dodgers and the evening news, read the daily paper and have a cocktail with the evening news. with special permission, I provided the cocktails-he never got one. The staff, tho I'm sure are good hearted, just didn't deal with his needs. I had the LA Times delivered there for the week - he never saw one. They didn't tune the tv for the news or baseball. He was in much worse shape after the week I left him there. I was so sorry I did it.
by Mrs. Jack xxx.xxx.11.28
October 08, 2020

I have been well satisfied with my husband's care.
by S. C. Tucker xxx.xxx.98.74
October 01, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.78.196
August 06, 2014
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous xxx.xxx.46.241
August 04, 2013
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Was this caretaker friendly?
Absolutely Not!
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.72.69
August 01, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.198.183
July 05, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.177.228
May 19, 2013
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider rush your appointment?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by visitor xxx.xxx.209.6
March 07, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.70.186
September 17, 2012
Add a Review