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University of Tenn HomeCare Services Hospice

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University of Tenn HomeCare Services Hospice
University of Tenn HomeCare Services Hospice
(2 Reviews)
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2270 Sutherland Ave, Suite 101 Knoxville, TN 37919
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Consumer Feedback

(2 Reviews)
Value
5 star average for Value
Staff
5 star average for Staff
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Service
5 star average for Service
UT Hospice nurse was not there when my husband needed them. He was screaming in pain although I had been giving the dosage of morphine they recommended. He had fallen the previous day but told me he was alright. I didn't know if the stent in his bladder had been comprised (that was my biggest fear) nor did the dr. I'm assuming that is the reasoning behind ordering the scan. The UT emergency dr. knew he was in hospice but did not call them to authorize the scan that they apparently deemed necessary to do. Now, we are being stuck with a huge bill we can't afford, $6,578.50. Was I just suppose to let him suffer? I was distraught and didn't know what else to do to get him help. UT Hospice was not concerned or helpful and that is the reason we went to another agency. They were not there when we needed them. I had also advised hospice we were going to the emergency room when no one was available to see him. When you are a hospice patient that's the last thing you want to hear. Who was supposed to authorize the scan? This has been such a hardship on us as my husband approaches the end of his life. I expected better from such medical people.
by Carol Blakley xxx.xxx.85.132
March 17, 2017
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Jenny xxx.xxx.163.228
January 31, 2014
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Map and Directions
2270 Sutherland Ave, Suite 101, Knoxville, TN 37919