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Cynthia Burlingame, O.D.

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Burlingame & Mock Vision Associates, Inc

Overland Park, KS
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Cynthia Burlingame, O.D.
Burlingame & Mock Vision Associates, Inc
(9 Reviews)
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11500 W. 119th St. Overland Park, KS 66213
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Are you going to visit this provider again?
Without a doubt!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous xxx.xxx.68.190
October 01, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
December 31, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
December 15, 2011
Did this provider have reasonable prices?
Yes
by Anonymous
December 12, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
December 07, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Are you going to visit this provider again?
Without a doubt!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
December 05, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 17, 2011
Did they follow up with you after your appointment?
Yes.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 01, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was the waiting area spacious?
Yes, extremely spacious
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
March 10, 2011
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Map and Directions
11500 W. 119th St., Overland Park, KS 66213