At my appointment I was a walk in and I must say that they got to all the clients at a fast pace. It was me and my mother in law who went. Now my mother in law her hair looks amazing. Jessica T did an excellent job. She was very nice and even talked to me while I was right next to her. However I am not happy with my hair cut at all! I had Jessica M and I must say she just did whatever she wanted to my hair and didnt listen to my opinion at all. Which made me very frustrated. I did not want my hair as short as what she made it nor did I want any layers. I wanted it cut to my shoulders with bangs. Now it is way above my shoulders with lots of layers. I cant manage my hair now for all the layers with how curly it is. The next time that I need my hair cut I am going to go with Jessica T. She listens to your insight and gives you what you want. I actually cried when I saw what Jessica M did to my hair and I cant say that I would recommend her to anyone. Unless you just dont care about how your hair is done at all.