Cost Cutters Family Hair Care

Cost Cutters Family Hair Care
Cost Cutters Family Hair Care 24838 Main Sussex, WI 53089
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Staff
2.5 star average for Staff
Recommended
5 star average for Recommended
Expertise
2 star average for Expertise
Environment
3 star average for Environment
Value
1.5 star average for Value
the day I visited my regular stylist was on vacation. This location had recently absorbed stylists from the Pewaukee location, and there were 3 of the Pewaukee associates there and none of the regular girls. I had called ahead for a cut, was on time but waited 35 minutes while one girl chatted ( very loudly and pretty much did nothing). The girl she had me with hadn't even started on her customers cut when it was my appointment time, while the other girl didn't even offer to do my hair. 35 minutes past my time I got my cut. The girls from the Pewaukee store who are now at Sussex make a normally very professional Cost Cutters very poor in customer service. I will only get my hair cut with my regular stylist and will not return unless she is available.
by penny xxx.xxx.161.63
October 16, 2014
Did this provider listen to your input and concerns?
No
Did the staff keep the temperature in the waiting room pleasant?
No
Did a staff member acknowledge or greet you when you entered?
No
Do you feel confident that this provider will work with you until a solution is reached?
No
Does the provider's staff try to accomodate your schedule when booking appointments
No
by Anonymous xxx.xxx.246.35
June 22, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by AlanF xxx.xxx.195.57
January 24, 2012
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.209.85
August 24, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
May 04, 2011
Would you recommend this provider to others?
Yes
by Anonymous
April 14, 2011
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