Horrible! I went in for an eyebrow waxing and apparenlty they thought I had asked to get them removed! She offered 20% off because I was dissatisfied. I left paying 50% off because I refused to believe that 20% was enough. I shouldn't have paid a dime! Now I have to wait for these lines above my eyes to grow into brows again. NOT RECOMMENDED!!!!! Would give 0 stars if I could!