Regis Salon

Regis Salon
Regis Salon College Square Mall Cedar Falls, IA 50613
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
.If I could give 0 stars I would. I went to Regis Salon in College Square Mall today and received the WORST HAIRCUT I have ever gotten. The stylist s name was Kim I beleive, and I cannot express how bad the haircut was. I could tell right away when she started cutting that her technique was not correct and she took just a couple of minutes to cut my hair. Seriously, my husband could have done a better job. I have short hair and usually go to KJ and Company, but was in a hurry today and decided to save time. BIG MISTAKE. So when she was done I was almost in tears. I had to call my stylist in Waterloo and drive immediately there because it was so bad that I could not go out in public until it was fixed. She made me pay for the hack job and the manager was not available for me to speak with. So I called later and spoke to the manager and her response was that Kim has been a hairdresser for 25 years and she had not gotten any other complaints about her haircuts. Frankly, I do not care how long someone has been a hairdresser- that does not make them good at what they do! She did not offer a refund. So I had to pay twice today to get my hair cut. PLEASE DO NOT MAKE THE SAME MISTAKE I DID!! YOU WILL REGRET IT!!




by nurseb xxx.xxx.5.211
October 13, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.193.87
February 20, 2012
Would you recommend this provider to others?
I Already Have
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous xxx.xxx.24.73
July 11, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was it easy to make an appointment with this salon?
Yes! It was effortless!
Are you going to visit this salon again?
If I need to, I'll return
Did you leave the office feeling satisfied with your visit?
Completely!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
April 20, 2011
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