Getting an appointment at this office wasn't too difficult. My stylist made sure that my neck and body were completely covered. When I left they took the time to dust off any stray hairs so that I would be comfortable the rest of the day. I will definitely refer my friends and family here. They were great and I think more people should know about them. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. It was pretty frustrating trying to get an appointment with them. They eventually got me in but I had to wait quite a while.