Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were you able to get all of your questions answered while you were at this salon?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away