Mastercuts

Mastercuts
Mastercuts 364 Maine Mall South Portland, ME 04106
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.146.200
February 05, 2013
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous xxx.xxx.152.109
November 20, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did they follow up with you after your appointment?
Yes.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
March 25, 2011
My son saw stylist #9EM(on my receipt). His bangs were below his eyes. I asked for a "trim". My son is 14. He repeatedly (three times) told her it was short enough. She kept cutting!! In the meantime I was told I would receive 5.00 off today is I took their survey. So I was otherwise occupied. When I saw my son he had NO bangs. His hair was cut to a shaved appearance-uneven. I tipped the stylist $3.00 despite this. I presented her with the 5.00 off gift certificate for the survey. She did not give me the discount, and took my gift card, and lied to me about it. I went to the survyer and showed my receipt. She said there was nothing she could do. I went to another stylist who also could not help me and then a third stylist told me that the survey was not to be done on the weekend so I was NOT entitled to ANYTHING!!
by R.Booth
March 07, 2011
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